Teddy vs MoeGo: An Honest Comparison for Groomers

If you run a grooming business, you've almost certainly heard of MoeGo. It's one of the most established names in pet grooming software, and for good reason. But it's not the only serious option anymore, and the two questions groomers ask us most are simple: what's the real difference between Teddy vs MoeGo, and which one actually saves you money once the texting bills come in? This is a straight comparison — pricing, features, and the day-to-day stuff that matters when you've got a Goldendoodle on the table and three confirmations to send before lunch.

The short answer

MoeGo is a mature, feature-deep platform that's especially strong for multi-van mobile operations and larger salons that want granular controls. Teddy is a newer, all-in-one platform built for independent groomers and small teams who want unlimited texting, a simpler interface, and a lower monthly bill without per-message surprises.

If you're a solo groomer or a 1–5 person shop and you text your clients constantly, Teddy usually comes out cheaper and simpler. If you run a fleet of vans with complex staff permissions, MoeGo's depth may be worth the higher price. Neither is "the best for everyone" — it depends on how you work.

Pricing: where the gap shows up

Here's where most groomers feel the difference. MoeGo prices separately for salon and mobile, and its lower tiers cap how many texts you can send. Teddy keeps texting unlimited on every plan.

Pricing reflects publicly listed rates at the time of writing and can change — always confirm current pricing on each provider's site.

The number that trips people up is the text cap. Say you groom five dogs a day and send one booking confirmation plus one day-before reminder per appointment. That's roughly 200–250 texts a month before you've sent a single "your pup is ready" message. On MoeGo's entry mobile plan, you'd blow through the 200-text allowance in the first few weeks and get nudged toward a higher tier. With Teddy, texting is unlimited from the $49 plan up, so your bill doesn't move because you had a busy month.

You can see Teddy's full plan breakdown on the Teddy pricing page, and if you want a deeper look at how texting costs sneak into grooming software generally, our guide to SMS and marketing tools for pet businesses walks through it.

Texting and client communication

Texting is the feature groomers use more than any other, so it deserves its own section.

MoeGo handles two-way texting well, and its automated reminder flows are solid. The catch is the metering — on most tiers you're working within a monthly text budget, and heavy communicators either upgrade or watch the counter.

Teddy was built around unlimited two-way SMS on every plan. That means confirmations, reminders, "running 15 minutes behind," photo updates of a finished Shih Tzu, and rebooking nudges all flow without you doing mental math on message counts. For a shop that lives in the text thread with clients, that's the single biggest practical difference. Teddy details how this works on its texting and reminders page.

Online booking and the calendar

Both platforms cover the basics: a calendar, client and pet records, online booking, and automated reminders.

MoeGo offers direct online booking and a deep set of scheduling rules, which larger teams appreciate. Teddy uses request-based online booking, meaning a client requests a slot and you approve it before it lands on your calendar. For a lot of independent groomers, that approval step is a feature, not a limitation — you're not letting a stranger with an aggressive Chow drop straight onto your book without a look first. Teddy's online booking and calendar and scheduling pages show how it's set up.

For mobile groomers

If you're mobile, routing matters. MoeGo has a well-developed route optimization system that's earned its reputation across multi-van fleets. Teddy also includes route optimization built for mobile groomers, and pairs it with unlimited texting — handy when your whole day is "on my way" messages. If you're weighing mobile options specifically, our roundup of the 7 best mobile pet grooming software apps for 2026 puts both in context.

Features side by side

Where MoeGo wins

Let's be fair. MoeGo has been around longer, and it shows in a few places. Its feature set runs deep for businesses that need it — advanced staff permissions, mature reporting, and a route system that's been refined across thousands of mobile users. If you're running several vans or a bigger salon with a front desk team and you want fine-grained control over every setting, MoeGo's maturity is a real advantage. Bigger operations often value that depth more than a simpler interface.

Where Teddy wins

Teddy's pitch is focused: give independent groomers and small teams the tools they actually use, without the price creep. Unlimited texting on every plan, a cleaner interface that new staff pick up in an afternoon, a lower monthly cost, and an optional AI receptionist that answers missed calls, collects pet info, and follows up by text while you're mid-groom. For a solo groomer who'd rather be brushing out a Samoyed than fighting a settings menu, that simplicity is the point.

Which should you choose?

Ask yourself three questions:

1. How much do you text? If the answer is "constantly," unlimited texting alone can justify Teddy.
2. How big is your operation? One to five people leans Teddy. Multiple vans or a larger salon with complex roles leans MoeGo.
3. How much setup patience do you have? If you want to be running this week, Teddy's simpler onboarding helps.

Frequently Asked Questions

Is Teddy cheaper than MoeGo?

For most solo groomers and small teams, yes — especially once texting is factored in. Teddy starts at $49/month with unlimited texting, while comparable MoeGo tiers cost more or cap how many texts you can send. Heavy texters tend to see the biggest savings.

Does Teddy have route optimization like MoeGo?

Yes. Teddy includes route optimization built for mobile groomers, alongside unlimited texting for all the "on my way" messages a mobile day generates. MoeGo's routing is more mature, so multi-van fleets should trial both.

Can I switch from MoeGo to Teddy without losing my client data?

In most cases you can bring over your client and pet records. The cleanest approach is to export your data from MoeGo and have it imported during onboarding — ask the Teddy team to walk you through it before you commit.

Is MoeGo better for mobile or salon grooming?

MoeGo serves both, with separate pricing for each, and its mobile routing is a strength. Teddy also serves both models on one plan structure with unlimited texting, which many solo and small mobile operators prefer for the simpler billing.

Which is easier to learn?

Teddy is generally quicker to set up and train new staff on, thanks to a more streamlined interface. MoeGo offers more depth, which is powerful but takes longer to configure for larger teams.

If you want one platform that handles scheduling, unlimited texting, and client records without watching a message counter, Teddy was built for groomers running solo or with a small team. It's worth a look alongside MoeGo and a third option so you can feel the difference yourself — start at tryteddy.com.