Hiring Smarter in Today’s Grooming Industry

Summary

In our latest episode of The Daily Groomer, I sit down with Brandy Reese from Paragon to talk about one of the biggest challenges grooming businesses face: hiring. We get into how grooming education has changed over the years, what to look for when you're interviewing candidates, and why attitude and customer service can be just as important as grooming skills. We also talk about training new team members, how pet parent expectations continue to evolve, and some creative ways to find great employees—including looking outside the grooming industry. If you're struggling to build or grow your team, there's a lot in this conversation you'll be able to take back to your own business.

Timestamps

07:53 Evolving dog grooming education

16:01 Importance of soft skills over expertise

23:18 Changing standards for dog groomers

28:55 Upskilling staff with grooming programs

35:33 Challenges in Mobile Pet Grooming

39:14 Utilizing groom techs efficiently

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