In our latest episode of The Daily Groomer, I sit down with Shaina Denny, co-founder and CEO of Dog Drop, a modern, convenience-first dog daycare. We dive into how their flex-daycare model is shaking up pet care and why Shaina is all about doing one thing really well. She shares her tips on scaling a franchise, streamlining operations, picking the right locations, and why memberships are a game-changer in pet services. Whether you’re in the industry or just love dogs, this episode is full of smart insights and inspiring ideas for building a standout brand.
06:28 Optimizing Pet Care Solutions
11:47 Membership Model and Pet Services
16:37 Unexpected Customer Demographics
22:14 Optimizing Franchises Through Zoning
29:38 Managing Business and Shifting Priorities
36:52 Dog Drop's Retention Success Story
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