Downtime Destroys Profits
Alex Martin
May 20, 2026
Learn fleet scaling, hiring groomers, and building durable mobile setups that last
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Summary
In our latest episode of The Daily Groomer, I chat with Doug Eaton and Bill Kuszajewski, the team behind Big Wave Mobile Grooming. We get into how they went from automotive manufacturing into mobile grooming, what it really takes to scale a fleet, and the challenges of hiring and keeping good groomers. They also share how they design vans that actually hold up in the real world. If you’ve been thinking about going mobile or growing your setup, there’s a lot here you can learn from.
Timestamps
06:00 Startup Decisions and Research
13:00 Maximizing Utilization for Profitability
20:04 Hiring and Retaining Groomers
33:02 Van Energy Challenges & Insights
39:58 Balancing Quality and Cost
45:44 Localized Growth Strategy Explained
Stay connected
Follow them on their social media @bigwavegrooming. Curious about Teddy? You can sign up here. For more grooming tips, insights, and stories, check out our website at The Daily Groomer. Join and be part of The Daily Groomer Community!
