Hear how Chassy's dedication to doodle grooming and relationship-building led to her successful transition from a mobile grooming bus to a thriving storefront salon. Discover her team's growth, her approach to leadership, and the tools that keep her salon top-notch
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Join me, Alex Martin, on The Daily Groomer, as we explore Chassy Ward's inspiring journey from corporate limitations to entrepreneurial freedom. Hear how Chassy's dedication to doodle grooming and relationship-building led to her successful transition from a mobile grooming bus to a thriving storefront salon. Discover her team's growth, her approach to leadership, and the tools that keep her salon top-notch. Tune in to this tail-wagging tale of passion, resilience, and savvy business moves. 🐾
Timestamps:
00:00 People interested in dog grooming seek education.
03:08 Excited about grooming tools for dogs.
08:40 Desire for freedom leads to creating Bertha.
10:57 Started bus salon in Arizona, faced challenges.
15:46 Cell phone with local area code, multitasking.
18:20 Grateful for dog’s impact on business growth.
22:21 Transitioned to onine scheduling to attract clients.
24:04 Girls worked for me, growth, great leader.
28:45 Individualized accountability and communication for good relationships.
30:39 Commission payments, hourly rates for bathers.
33:02 Groomer Caitlin is crucial to my team.
38:39 Sharp dematting rake prevents dog grooming injuries.
40:17 Positive feedback about the salon's website.
