More Than Just Grooming with Chrissy Neumyer Smith

Alex Martin
February 26, 2024

How can we use behavior training to affect our day-to-day grooming clients?

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In this episode, Chrissy Neumyer Smith joins me to discuss the importance of customer service and dog safety in grooming. We dive into the potential dangers of dogs jumping during grooming and the need to take grooming seriously to prevent long-term anxiety. Chrissy shares phenomenal advice on approaching dogs with hesitancies and fears, and we explore the intersection of grooming and training. Join us as we uncover the strategies to create great grooming experiences and ensure the well-being of our furry friends. Tune in to The Daily Groomer for insights, tips, and stories to make grooming a positive and stress-free experience for you and your pet!


02:59 Worked at kennel, gained grooming & training experience.

04:13 Inspired by adults attending dog conferences.

09:30 Ideal grooming: calm, comfortable, cooperative dogs.

11:41 Changing perspective on dog behavior for grooming.

16:17 Four questions for understanding dog behavior.

19:36 Ease dog's grooming fears through gradual exposure.

21:15 Customer focus, safety, injury prevention, grooming seriousness.

25:06 Small business owner emphasizes safety policy.

28:23 Better educate owners for dog's well-being.

31:32 Grooming and training solve problems for dogs.